ORDERS

The processing time for each order takes about 2-5 business days. Please note these times may be extended during holidays, restocks, launches and promotions.

DELIVERY TIMES 

All items are processed within 5-7 business days and shipped via your choice of USPS or UPS.  Domestic 1st class mail items have a delivery time of 2-7 business days and domestic priority items have a delivery time of 2-3 business days. International 1st class mail  items have a delivery time of 7-21 business days and International priority items have a delivery time of 6-10 business days.  If you need an item shipped sooner please send an email to hello@mindkandysuite.com.

Mind Kandy Suite is not responsible for items lost in the mail.

DELAYS 

We are not responsible by shipping delays that might be affected by, but not limited to customs, transportation strikes, delays from USPS to international mail carriers and natural disasters

IMPORT DUTIES AND TAXES

Customers are solely responsible and must pay for all import duties, taxes and tariffs levied by their respective government on their purchases.

These fees are not included in your order and unfortunately, we have no control over these charges. To find out how more about these fees, please contact your local custom’s office. 

RETURNS

All purchases made are final and not eligible for return or exchange. 

CANCELLATIONS

Unfortunately, we will not be able to cancel  or make changes to your order once the payment has been made.